Shipping policy

💸 Refund & Return Policy

Eligibility for Returns:
Returns accepted within 14 days of delivery. To be eligible, the item must be unused, in original condition and packaging.

Non-Returnable Items:

  • Sale items

  • Gift cards

  • Personal care items (for hygiene reasons)

How to Return:
Contact us at info.charmingcartt@gmail.com with your order number and reason for return. We will provide return instructions.

Refunds:
Once we receive and inspect the item, we will notify you. Approved refunds will be processed to your original payment method.

Return Shipping:
Customers are responsible for return shipping costs unless the item is defective.